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Shipping policy

Shipping policy

All orders are processed within 7 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Delivery within Hong Kong, Macau and Taiwan

Free local delivery is available for orders over HKD$500 within Hong Kong, Macau and Taiwan. For orders under $500, we charge HKD$30 for delivery.

Deliveries are made from 12:00 to 20:00 on week days. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

International Shipping

We offer international shipping to the rest of the world, and the shipping fee will be $300 for under sending 5 products. If you want to order more please contact us by sending us message in the website.


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us by sending message in the website with your name and order number, and we will look into it for you.

 

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